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Frequently Asked Questions

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FAQs

Welcome to our FAQ page. We’ve compiled a list of frequently asked questions to make it easy for you to find the information you’re looking for – whether you’d like to know more about online ISO certification, consultancy or training, or our company. If you don’t find the answer you’re looking for, feel free to contact us and we’ll be happy to help you.

What is online ISO certification?

Online ISO certification is a process by which your business or organisation can obtain ISO certification through the internet, without the need for in-person assessments or inspections. There is a wide range of ISO standards which may apply to your business, depending on your industry or sector. Take a look at the more popular standards here.

What are the benefits of online ISO certification?

Some of the benefits of online ISO certification include convenience, time savings, cost savings, ease of access, increased efficiency, and increased accessibility. Being ISO certified can also improve a company’s reputation and competitiveness, and enhance customer confidence in their products and services.

What's special about your business model?

We consider our online certification model to be ‘the future of digital certification’. We have not and will not compromise on the standards that we work to, and our customers should expect nothing less of the services that we provide them. The old days of on-site auditing has passed – the future of uploading evidence to a secure server is dawning.

ISO-Cert Online Ltd is at the forefront of this revolution and we are building our brand on Excellent Value for Money.

Is online ISO certification a recognised certification?

Yes, online ISO certification is a legitimate and recognised form of certification. Our process is conducted by an accredited certification body and follows the expected standards and procedures of ISO certification. The main difference is that digital certification is often more cost and time efficient for your business than a physical or face-to-face process.

How quickly can I get my certificate?

The duration of the online certification process can vary depending on the size and complexity of your business and the specific ISO standard you want. Typically, the average turn-around time is 5 working days. But if you need your certificate more quickly, please get in touch so that we can assess your specific requirements. We also offer Letters of Intent, which you can use to give potential clients the confidence they are seeking in your management systems.

How much does online ISO certification cost?

The cost of online ISO certification varies depending on the specific ISO standard(s) you’re looking for. As a guide, a single certificate, such as ISO 9001, ISO 14001 or ISO 45001, will cost just £675 +VAT. However, if you would like multiple certificates then we offer a flexible, scalable pricing structure. Please get in touch and we can discuss your specific needs.

We’re happy to stand by our price match guarantee too!

Are your servers secure?

Yes. We use Microsoft’s OneDrive for all our customer documentation. We assign you a user name and password when you sign-up, which you can then use to log in to your secure folder at any time. You also have the option to update/amend your documents online, or download them to your computer. The choice is yours.

Please note that we do not hold any sensitive data about your company on our server.

What documents are required for online ISO certification?

The specific documents required for online ISO certification will depend on the ISO standard you are looking for. Common requirements include a documented management system, proof of implementation, and documentation of processes and procedures. Remember, we’re on hand whenever you need us throughout the process.

Do you offer support?

Yes, we do, and we are very proud of the standard of support that we offer. You can call us on the number above or email us at info@isocertonline.net any time.

For new certification customers, we also offer up to 4 hours of free online consultancy within the first year, with the intention of making the implementation process as smooth as possible for you.

Do you offer consultancy?

Yes. Our consultancy services are primarily based on the development of management systems and cover a wide range of industries. We have experienced Consultants who have helped many companies achieve and maintain their certification goals, including but not limited to:

  • internal auditing
  • management review
  • environmental aspects & impacts assessments
  • legislation registers
  • health & safety risk assessments
  • workplace inspections
  • pre-certification audits (for UKAS certification)
  • integration of multiple management systems (using Annex SL as the standard)
  • gap analysis (for most management system standards – please ask)
  • preparation for UKCA marking to EN 1090 (structural steel & aluminium products)

Can I get a free consultation?

Yes in principle. We’re more than happy to discuss your individual needs & expectations at any time. In some cases, we can also offer an FOC gap analysis, with the intention of helping you understand the ‘likely’ costs of the work to be undertaken. This helps you to budget properly and us to keep the wolf from the door. So why not?

When is the best time for my business to get ISO certification?

The quick answer is now! We always suggest to our clients that continuous improvement is better than delayed perfection. And, because we make the process as quick and easy as possible, you don’t need to worry about it being a time-consuming and resource-intensive process. Plus, with our cost-efficient online service, becoming ISO certified doesn’t have to be a significant expense for your business.

If you’re looking to expand into new markets, improve your reputation, remain compliant in your industry or sector, or win new customers, ISO certification can help you to achieve these goals.

If you have any other questions, please get in touch…

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